House Rules

House Rules – Viva Elafonisi

Welcome to Viva Elafonisi! We’re delighted to have you as our guest and hope you enjoy your stay. To ensure a pleasant experience for everyone, we kindly ask you to follow these house rules.


πŸ“Œ General Rules

βœ… Respect the Property – Treat the accommodation as if it were your own home.
βœ… Registered Guests Only – Only the guests included in the reservation are allowed to stay.
βœ… No Parties or Loud Noise – To respect our neighbors, please keep noise levels low, especially between 21:00 (9 PM) and 10:00 (10 AM).
βœ… No Smoking Indoors – Smoking (including e-cigarettes) is strictly prohibited inside. A €100 cleaning fee applies for violations.
βœ… Check-In & Check-Out – Self-check-in is available; follow the instructions sent to you. Check-out is by 11:00 AM.


⏳ Optional Late Check-Out

If you’d like to extend your check-out until 15:00, you can do so for a €25 fee (subject to availability).
πŸ“© Request it in advance via WhatsApp:


πŸ”‘ Key & Security

πŸ”Ή Lost Keys – If you lose the keys, a €50 replacement fee will apply.


🧹 Cleaning & Maintenance

πŸ”Ή Leave the Property Tidy – The accommodation must be left in reasonable condition upon departure.
πŸ”Ή Dishes & Trash – Please wash any used dishes and dispose of your trash properly.
πŸ”Ή Excessive Cleaning Fee – If the property is left excessively dirty, an extra cleaning fee of €20 per hour may apply.
πŸ”Ή Maintenance Visits – In case of emergencies (e.g., water leaks), our team may need access to the property. We will notify you whenever possible.


🚨 Respecting the Neighborhood

πŸ”Ή Noise Policy – Quiet hours are from 21:00 (9 PM) to 10:00 (10 AM).
πŸ”Ή No Parties – Any party or excessive noise will result in immediate eviction without a refund.


πŸš— Forgotten Items & Storage

πŸ”Ή Left-Behind Items – We will store forgotten items for 14 days. After this period, they may be discarded or donated.
πŸ”Ή Luggage Storage – We do not offer luggage storage after check-out.


πŸ“© Contact & Support

If you need any assistance during your stay, please reach out to us via WhatsApp:


By staying at Viva Elafonisi, you acknowledge and agree to these house rules. Failure to comply may result in additional charges or eviction without a refund.

Thank you for your cooperation, and enjoy your stay in Crete! 😊

Viva Elafonisi Team